TERMS & CONDITIONS

Welcome to Krathi! Please read these Terms and Conditions ("Terms") carefully before using our website or making a purchase. By accessing or using the website, you agree to be bound by these terms and conditions.

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1. Introduction

• These Terms and Conditions govern your use of the Krathi website (www.krathi.com) and your purchase of products from Krathi.

• The Website is owned and operated by FACTOFLARE INDIA PRIVATE LIMITED, located at WeWork Prestige Cube,Site No. 26, Laskar, Hosur Rd, Chikku Lakshmaiah Layout, Adugodi, Bengaluru, Karnataka 560029, India.

• By accessing or using the Website, you agree to comply with these Terms and Conditions and all applicable laws and regulations.

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2. Products and Orders

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• Product Information: We strive to provide accurate descriptions and images of our products on the Website. However, we do not guarantee that the colors and details shown on your screen will exactly match the actual product due to variations in monitors and settings.

• Orders: By placing an order through the Website, you warrant that you are legally capable of entering into binding contracts and that all information you provide is accurate and complete.

• Acceptance of Orders: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

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3. Pricing and Payment

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• Pricing: All prices displayed on the Website are in INR (Indian Rupees) by default but not limited to. Prices may also be displayed in USD (United States Dollar), EUR (Euro), and GBP (British Pound) for international payments.

• Payment: Payment for orders must be made in full at the time of placing the order. 

• Billing Information: By providing your payment information, you authorize us to process and store your payment details securely.

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4. Shipping and Delivery

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• Shipping Policy: Our shipping policy is outlined separately on the Website. Please refer to it for detailed information on shipping rates, methods, and delivery times.

• International Orders: Customers are responsible for any customs duties, taxes, or fees associated with international shipments.

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5. Returns and Exchanges

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• Return Policy: Our return and exchange policy is outlined separately on the Website. Please refer to it for detailed information on eligibility, procedures, and timelines.

• Refunds: Refunds will be issued in accordance with our return policy, typically processed within 7-10 days after the returned product passes inspection.

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6. Intellectual Property

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• Ownership: All content, trademarks, logos, and intellectual property displayed on the Website are owned by Krathi [ FACTOFLARE INDIA PRIVATE LIMITED ]or its licensors. You may not use, reproduce, or distribute any content from the Website without prior written permission.

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7. Limitation of Liability

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• Disclaimer: Krathi makes no representations or warranties of any kind, express or implied, regarding the use or performance of the Website or the products purchased. We are not liable for any damages arising from the use of our products or services.

• Indemnification: You agree to indemnify and hold Krathi harmless from any claims, losses, damages, liabilities, costs, and expenses arising from your use of the Website or violation of these Terms.

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8. Privacy Policy

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• Privacy: Protecting your privacy is important to us. Our Privacy Policy outlines how we collect, use, disclose, and protect your information. By using the Website, you consent to the collection and use of your information as described in our Privacy Policy.

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9. Customer Service

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• Contact Us: If you have any questions, concerns, or feedback regarding our products or services, please contact our customer service team at support@krathi.com. We are here to assist you and ensure your satisfaction with Krathi.

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10. Governing Law and Dispute Resolution

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• Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of India . Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of India.

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11. Changes to Terms and Conditions

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• Modification: Krathi reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for changes.

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12. Contact Us

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• Questions: If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@krathi.com.

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By using the Krathi website, you agree to abide by these Terms and Conditions. Your continued use of the Website after any changes to these Terms signifies your acceptance of those changes.